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FAQs

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  • Can I re-load my Robinsons Gift Card?
  • Can I use my Robinsons Gift Card for online transactions?
  • How do I contact Customer Service?
  • I have lost/had my Robinsons Gift Card stolen – what should I do?
  • Can I get a refund for the available balance on the Robinsons Gift Card?
  • My Robinsons Gift Card has expired – what should I do?
  • Where do I find my 8-digit security code?
  • How could I enquire the balance on my Robinsons Gift Card(s)?
  • Do I need to activate my Robinsons Gift Card prior to use?
  • What is the validity of a Robinsons Gift Card?
  • Where can I use my Robinsons Gift Card?
  • How much can I load on a Robinsons Gift Card?
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