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  • When will my order be delivered and how do I track my order?
  • The FAQ did not answer my question. Who can I contact?
  • Is it safe to shop on Robinsons Online?
  • Does the Robinsons Closed Door Sale apply online?
  • Do I get Robs Dollars when I shop online?
  • Do I enjoy any rebates with my OCBC Robinsons Group Visa Card for my online purchase?
  • Does Robinsons Offer Gift Receipt & Gift Wrapping Service?
  • Availability of product
  • Size Guide
  • What should I do if I have forgotten my account password?
  • Do I need to open an account to place an order online?
  • Can I cancel my order?
  • What is Robinsons' refund policy?
  • Will I get a refund on the delivery charge when I return an item?
  • How long does it take to get a refund?
  • How do I return/refund my order?
  • What payment methods can I use?
  • How do I make an online purchase?
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Customer Support: 1800 7627 746
Operating Hours: Daily 9AM to 10PM SGT