Shop Online FAQ
Tracking Your Order
Returns & Exchange
Delivery & Collection
- Chinese New Year 2020 Blackout Dates
- Can I amend my requested collection date stated on my order?
- Can I assign someone to collect the order on my behalf?
- What do I need to bring with me when I collect my order?
- Where should I go to collect my order?
- How long are orders kept for collection?
Online
- When will my order be delivered and how do I track my order?
- The FAQ did not answer my question. Who can I contact?
- Is it safe to shop on Robinsons Online?
- Does the Robinsons Closed Door Sale apply online?
- Do I get Robs Dollars when I shop online?
- Do I enjoy any rebates with my OCBC Robinsons Group Visa Card for my online purchase?