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Shop Online FAQ

Tracking Your Order

  • Tracking Your Order

Returns & Exchange

  • Returns & Exchanges

Delivery & Collection

  • Valentines Day 2020 Blackout dates
  • Can I amend my requested collection date stated on my order?
  • Can I assign someone to collect the order on my behalf?
  • What do I need to bring with me when I collect my order?
  • Where should I go to collect my order?
  • How long are orders kept for collection?
See all 12 articles

Online

  • When will my order be delivered and how do I track my order?
  • The FAQ did not answer my question. Who can I contact?
  • Is it safe to shop on Robinsons Online?
  • Does the Robinsons Closed Door Sale apply online?
  • Do I get Robs Dollars when I shop online?
  • Do I enjoy any rebates with my OCBC Robinsons Group Visa Card for my online purchase?
See all 18 articles
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Operating Hours: Daily 9AM to 10PM SGT