We strive to get your order ready within 4 hours. Please kindly wait for an email notification to inform you that your order is ready for collection. There will be a reminder email sent on the 10th day for orders not collected. Following the email that order is ready for collection, we will keep order for another 4 days after which your order will be cancelled and refunded.
Orders not collected within 14 days from the order confirmation date will be refunded.
*please note that orders may be delayed during promotion & sales events*